Shipping & Returns


Shipping International

To ship internationally from Canada we use either Canada Post or Fedex, whichever is more economical, depending on the size of your order.

Shipping within Canada

To ship within Canada we send our packages via Canada post ground. If you would like us to use FedEx please contact us to arrange it.

Returns & Exchanges

We accept returns on all items which are defective and return shipping costs within Canada is covered by us. Please contact Janna at about any concerns about your order.

We’re more than happy to exchange items within 4 weeks of purchase. An exchange may be for shop credit or for items currently in our shop (including preorders). The item you are returning must be unused and in new condition. Shipping for exchanged items is the responsibility of the customer.